At Grismer Tire Company, we take pride in offering the best customer experience to Dayton, OH, Columbus, OH and Cincinnati, OH. We strive to provide our customers with the best experience possible each visit.
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I was traveling and needed a tire checked for a leak. I received fast, efficient, friendly service on a drop in situation. They checked my tires and did not charge me. I appreciated the prompt service, and was pleasantly surprised when there was no charge. This contributed immensely to my peace of mind as I had traveled to Ohio from Florida, and was headed back the next day. Thank you so much. I appreciate your service!
Once again Jesse comes through for me in a pinch. My Cadillac engine seems to burn through oil quicker than the life monitor says. I was able to call ask Jesse if any way possible to get oil changed in a days notice. Like always he was able to squeeze me in first thing in morning so I didn’t have to go all day with out my car. Thanks again Jesse, as always I will be back but hopefully with a little more notice.
In past 2 months I've been to Grismer with late afternoon issues and left impressed and destressed both times. They are polite, professional and customer focused from the first inquiry call until you leave the lot. Time estimates for diagnosis and then fix were accurate and faster than I expected. Coupled the prompt service with reasonable pricing, and Grismer is a great value that I'll use again!
A low tire pressure warning was observed on one of our vehicles, but due to a recent illness, I am unable to drag or carry my small compressor to put air in the tires. I purchased the tires for the vehicle from Grismer so I called them to see if they could assist me. "No problem, just stop by and we will take care of it" was the answer I received. Stopped by earlier and was in and out with tires inflated in about three (3) minutes! Thank you to the Grismer staff on DY-S for exceeding my expectations.
Dear Grismer, I have been a long-time Goodyear customer but recently I have been disappointed with the level of service, turnover in personnel, prices and their strategy to pushing additional services especially when I sent my college age daughters in for oil changes and tire rotations. Recently I received a bid on new tires for my Suburban from Goodyear and decided to compare the price and find a repair shop with better service standards and ethics. I stopped by Grismer which was right down the street and another tire shop. By far Travis Mason the Store Manager was more personable, informative and helpful than the competition. He recommended a few tire choices based on my needs, applied the appropriate discounts and when I asked about the credit card displayed on the counter he quickly signed me up which generated a additional 5% discount. Even with the alignment Travis suggested and a tire protection plan I added my total cost at Grismer was less than the estimates for just tires at the two competitors. It's great that Grismer is a family business that has a long and rich history. Having grown up in a family business, I applaud and do my best to frequent and support local family businesses. I walked out of Grismer with a good deal and happy with the quality of service and products. I have already shared my experience with friends and neighbors. Thank you and best of luck as you continue to grow your business. Also thank you for the four free oil changes that my daughters no doubt be using in the near future. Best regards. Scott Englehart
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Email: [email protected] Phone: (937) 643-2526 Hours: Mon – Fri 8:00 AM - 5:00 PM
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