At Grismer Tire Company, we take pride in offering the best customer experience to Dayton, OH, Columbus, OH and Cincinnati, OH. We strive to provide our customers with the best experience possible each visit.
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Wednesday I purchased for new Firestone tires from the Wilson Road Grismer location. After 2 hours I left only to return with a problem for another two hour stay in there waiting room. The following day had to return again and of course, another two hour wait for again and unresolved problem. They couldn't balance my tires!!! Frustrated to no end I called the leap Road location and spoke with Daniel explain my situation. He took me in the very next day and resolved my problem by balancing my tires properly and correctly and within an hour I was back on the road living my life again. Thank you Daniel, recommendations to your leap Road Hilliard store will be made.
Fabulous team! I've had crucial repairs in minimal time and these wonderful people have worked above expectation to have me back on the road. Friendly and knowledgeable staff. Very appreciative of all - with a SPECIAL THANKS to Tom and Jesse! So grateful to have your shop close by.
I took my vehicle here to have an engine problem looked at while I was at work. I was able to leave my vehicle here without even having an appointment. They called within two hours and had found out what the problem was and was able to repair it before I was off work. Repair bill was half the cost my husband and I thought it was going to be. Everyone was very courteous and polite, extremely professional and efficient. I'm so glad someone recommended Grismer for my repairs. I would absolutely recommend them to anyone needing a repair shop.
We have been servicing our cars at this location for years, and I'm so thankful that we have. The crew there are almost like family, and I hate to start naming names because I'm concerned I'd leave someone out. Now that I'm by myself, I rely on Matt and the crew to let me know what my cars need, and what items aren't an issue. They are honest with me about my older cars, and I'm so grateful that I can rely on them.
I am always very satisfied with Grismer service. I feel your employees go above and beyond, what is typical in the automotive service industry. Please listen to any input your employees have about how, YOU / Management, can help them continue their excellent work . Thanks
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Corporate Office
Email: [email protected] Phone: (937) 643-2526 Hours: Mon – Fri 8:00 AM - 5:00 PM
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